Support brokerage is about making sure that people and their families who want extra assistance to plan and make choices about support can get it. All local authorities have the task of encouraging the development of support brokerage capacity in the community. In order to make sure that people are making an informed choice about the most suitable goods and services then the right information and advice needs to be available to help people decide. This is where a Support broker comes in. A Support broker provides a range of help for people who receive Individual budgets, direct payments and self-funders. A Support broker might provide information, advice and support, but should always leave you to make the decisions so you can remain in control.
But how is anyone to know whether a support broker has the knowledge and skills needed to help people get what they want and is sufficiently impartial to give good advice?
